Frequently Asked Questions

We offer a suite of media tools including format conversion, compression, audio enhancement, transcription, subtitle translation, GIF creation, metadata editing, and music identification.

Yes! The core tools are free to use. Some advanced features may require higher usage limits depending on your plan.

No account is required to use the basic tools. You can sign in to access analytics and usage tracking.

We support popular audio and video formats like MP4, MP3, WAV, FLAC, AAC, OGG, AVI, MKV, MOV, and WebM.

We don’t collect unnecessary personal data. Files are processed securely and temporary files are cleaned up after processing.

Only if you have the rights or permission to use the content. Please respect copyright laws and platform terms.

Processing time depends on file size, format, and selected quality settings. Larger or higher-quality files take longer.

Yes, the interface is fully responsive and works on modern mobile and desktop browsers.

Use the contact page to report issues. Include file type, size, steps to reproduce, and any error messages.

We collect minimal technical data including usage analytics, error logs, and ad cookies to improve the service. We do not store your uploaded files permanently. All files are deleted after processing is complete.

No. Files are temporarily stored during processing and automatically deleted immediately after. We do not keep copies of your media files.

Yes. Free users have daily limits on certain tools like image conversion and background removal. Sign in to track your usage and access higher limits with premium tiers.

We offer Free, Basic, Pro, and Enterprise tiers. Each tier has different daily limits for image conversions, background removals, and other processing tasks. Check your dashboard to see your current tier and usage.

Usage limits can be increased by upgrading to a higher tier. Contact us through the contact page to discuss custom limits for enterprise needs.

Daily usage limits reset at midnight UTC. You can track your current usage and remaining quota in your dashboard.

Our Image Converter supports JPEG, PNG, WebP, GIF, BMP, and TIFF formats. You can convert between any of these formats with adjustable quality settings.

Yes! We support conversion between MP3, WAV, FLAC, AAC, OGG, and other popular audio formats. Use the Batch Converter tool for audio format conversion.

The Video Compressor supports MP4, AVI, MKV, MOV, WebM, and FLV formats. We recommend MP4 (H.264) for best compatibility across platforms.

Check your internet connection and ensure the file size is within limits. Try refreshing the page and uploading again. If the problem persists, try a different browser or contact support with details about the file type and size.

For images, increase the quality slider to 85-95%. For video, use higher bitrate settings or select a higher quality preset. For audio, choose higher bitrate options (192-320 kbps). Remember: output quality cannot exceed input quality.

Maximum file sizes vary by tool: Images (10 MB), Audio (100 MB), Video (500 MB for free users, 2 GB for premium). Larger files may require longer processing times.

Typically, you can reduce video file size by 40-60% without noticeable quality loss using our compression presets. Results depend on the source video quality and content type. Use the preview feature to check quality before downloading.

For web use: 75-85% quality for images, 3-5 Mbps for video. For archival: 90-100% quality for images, 8-12 Mbps for video. For social media: use platform-specific presets (Instagram, TikTok, Twitter) for optimal results.